Yes — your payment is 100% secure. We never see or store your card details. All payments are processed by Stripe or PayPal, two of the most trusted payment providers in the U.S. Your information is only shared with them, never with us. We’ll also never ask for your card details over the phone.What is Stripe?Stripe is a secure payment platform used by millions of companies like Amazon and Google. It protects your card details with advanced encryption and fraud prevention.What is PayPal?PayPal is a trusted online payment service that lets you pay safely using your PayPal balance, bank, or card — without sharing your financial info with us.
The check-in time for the morning tour is 10:00 am and for the afternoon tour check in is 1:30 pm.
Please bring your confirmation email and valid driver's license.Optionally swimwear if you want to swim in the lagoon.
No need to worry! While our prices are listed in Mexican Pesos (MXN), paying with your US or foreign card is simple and secure. Your bank or payment provider will automatically convert the charge to your local currency at the current exchange rate, just like shopping internationally online.There may be a small foreign transaction fee from your bank (typically 1% to 3%), but this is standard for foreign card payments and set by your bank, not us. The conversion is seamless, so you don’t need to do anything extra.Use the rate converter above to see current rates
We’re located just a 5-minute drive from the cruise ship terminal, right in downtown Puerto Vallarta. The easiest way to reach us is by Uber — it’s safe, affordable, and widely used by tourists here. Each ride here typically costs just a couple of bucks.
Yes — the driver must bring a valid driver’s license. It can be from any country, as long as it’s a government-issued license that permits you to drive.
